🔒 Data Protection

bej999's Privacy Policy

Your personal information is completely safe with us. We protect your privacy through SSL encryption and strict data security practices.

Last Updated: January 2026

This Privacy Policy ("Policy") applies to users of the bej999 platform. By using our website and services, you agree to the terms described in this policy. We take your personal information very seriously and are committed to ensuring the highest level of security.

bej999 is a safe and reliable online gaming platform for users in Bangladesh. Our privacy policy ensures that the information you provide will be used only for its intended purposes and will not be transferred to any third party without authorization.

1

What Information We Collect

When you register and use services on bej999, we may collect the following types of information:

Personal Identification Information

  • Full name (in Bengali or English)
  • Date of birth (for age verification)
  • National ID number or passport details
  • Valid email address
  • Mobile number

Financial and Transaction Information

  • bKash, Nagad, Rocket account numbers (for processing transactions)
  • Deposit and withdrawal history
  • Bonus usage records
  • Transaction date and time (BST)

Technical Information

  • IP address
  • Browser type and version
  • Device identification details
  • Cookie data
  • Session logs and access times

Gaming Activity Information

  • Play history and preferences
  • Betting patterns and activity logs
  • VIP level and points records
  • Responsible gaming related information
2

Purpose of Data Use

bej999 uses collected information only for lawful and transparent purposes. We process your information for the following reasons:

Account Verification and Registration: Your information is used to confirm the identity of new members and to ensure platform access is limited to those aged 21 and above.
Financial Transaction Processing: The necessary information is used to complete deposits and withdrawals through bKash, Nagad, and Rocket.
Fraud Prevention and Security: Information is analyzed to prevent unauthorized account access, fraudulent activity, and money laundering.
Customer Support: Account information is used to provide effective support through 24/7 live chat and email.
Service Improvement: Aggregate usage data is analyzed to improve the user experience and platform performance.
Relevant Communications: Sending important account updates, security alerts, and relevant promotional information (based on consent only).
Responsible Gaming: Gaming habits are monitored to provide assistance and guidance when needed.
3

Cookies and Tracking Technology

What Cookies Are and Why We Use Them

Cookies are small text files stored in your browser or on your device. bej999 uses cookies for the following reasons:

  • Essential Cookies: Keeping login sessions active and ensuring a secure connection.
  • Functional Cookies: Remembering your preferred language and settings.
  • Analytics Cookies: Collecting website usage statistics to improve our services.
  • Security Cookies: Detecting fraud and ensuring account protection.

Cookie Controls

You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent some features of the platform from working correctly.

To opt out of third-party analytics tools, contact our support team.

4

Data Sharing with Third Parties

bej999 does not sell, rent, or transfer your personal information without authorization. However, information may be shared in the following limited circumstances:

Permitted Data Sharing Cases

Payment Processors: The minimum necessary information is shared with bKash, Nagad, and Rocket to process transactions.
Legal Obligations: Information may be provided to fulfill valid orders from competent authorities or legal process requirements.
Service Providers: Limited information may be shared with technology partners under strict confidentiality agreements for platform operations.
Fraud Prevention: In cases of cooperation with relevant authorities to prevent financial fraud or cybercrime.

Your personal information is never shared with advertisers, data brokers, or any other commercial third parties.

5

Data Security Measures

SSL Encryption

All data transmissions are secured through 256-bit SSL encryption.

Secure Servers

Data is stored in secure data centers, with regular security audits conducted.

Access Controls

Strict access controls — only authorized personnel can access the necessary information.

Audit Logs

Records of all data access and changes are maintained to ensure accountability.

6

Data Retention Period

bej999 retains your information only for as long as necessary. The following policies are followed:

  • Active Accounts: Relevant information is retained for as long as the account remains active.
  • Closed Accounts: After an account is closed, information may be retained for a set period to meet legal and regulatory requirements.
  • Financial Records: Transaction information must be retained for the period required under applicable law.
  • Technical Logs: Retained for a limited period for security analysis.

After the set retention period, information is permanently deleted or anonymized using secure methods.

7

Your Data Rights

As a registered member of bej999, you have the following rights:

Right to Access Information

You may request to view the personal information stored in your account at any time.

Right to Correct Information

You may contact our support team to correct any inaccurate or incomplete information.

Right to Delete Information

You may request deletion of information beyond what is required by legal obligations. However, this may require closing your account.

Right to Object to Processing

You have the right to object to the processing of your information for specific purposes, particularly for marketing communications.

To exercise any of the above rights, contact us at: [email protected] — we also provide support via 24/7 live chat.

8

Protection of Minors' Information

bej999 provides services only to those aged 21 and above. We do not intentionally collect any information from minors.

An age verification process is followed at the time of registration. If we become aware that a user is under 21 years of age, that account and all associated information will be deleted immediately.

If you believe a minor has registered on our platform, please let us know at [email protected].

9

Changes to the Privacy Policy

bej999 may update this privacy policy from time to time. For any significant changes:

  • The "Last Updated" date on this page will be changed.
  • Registered users may be notified by email about significant changes.
  • Continued use of the platform after any changes will be considered acceptance of the new policy.

We recommend that you review this page regularly to stay informed about the latest data protection policy.

10

Data Protection Contact

Privacy Complaints or Enquiries

For any questions, concerns, or complaints about this privacy policy, please contact us. Our team provides support in Bengali and is available at all times.

Live Chat: Available 24/7, support in Bengali
Support Hours: Always available (Bangladesh Standard Time, UTC+6)

Related Policies

Visit the following pages to learn about our full legal framework: