bej999 Terms and Conditions

bej999 (hereinafter referred to as the "Platform" or "we") provides an online gaming and entertainment service for users in Bangladesh. These terms and conditions form a legal agreement between bej999 and its users.

All terms stated in this document apply to the bej999 website, mobile platform, and all related services. It is the user's sole responsibility to read and understand these terms.

1.1 Definitions

• "Platform" — The bej999 website and all associated digital services.
• "User" or "Member" — Any person who has registered with or is using the services of bej999.
• "Account" — A user's personal gaming account.
• "Wagering Requirement" — The obligation to place bets of a specified amount before bonus funds can be withdrawn.
• "Turnover" — The total amount of bets placed within a given period.

2.1 Age Requirement

Users must be at least 21 (twenty-one) years of age to register and use bej999. Registration by minors is strictly prohibited. We may request proof of identity at any time for the purpose of age verification.

2.2 Registration Requirements

• Each user may create only one account.
• All information provided at the time of registration must be truthful, accurate, and complete.
• Multiple accounts may not be created from the same household or the same device.
• The user must be a resident of Bangladesh.
• Any person on a prohibited list may not register.

2.3 Identity Verification

bej999 reserves the right to verify a user's identity, age, and address at any time. If the requested documents are not provided within the specified period, the account may be temporarily suspended.

3.1 Security Responsibility

The user is solely responsible for keeping their login credentials (username and password) safe and secure. Sharing login details with any third party is strictly prohibited. If unauthorized use of the account is suspected, our support team must be notified immediately.

3.2 Account Suspension and Closure

bej999 reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• Violation of these terms and conditions.
• Suspicion of fraud or fraudulent activity.
• Creating or operating multiple accounts.
• Providing false identity or information.
• Bonus abuse or attempting to exploit system advantages.

3.3 Inactive Accounts

An account will be marked as inactive if there is no activity for 12 consecutive months. An administrative fee may apply to such accounts, and if the balance reaches zero, the account may be deleted.

4.1 Deposits

The following mobile banking methods are currently accepted for depositing funds into bej999: bKash, Nagad, Rocket. The minimum deposit amount is ৳100.

4.2 Withdrawals

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 10 to 45 minutes. However, this time may increase if verification is required.

• The account must be fully verified before a withdrawal can be made.
• The withdrawal method must be consistent with the deposit method.
• Withdrawals may be restricted while an active bonus wagering requirement is in progress.
• Additional verification may be required for unusual or suspicious transactions.

4.3 Processing Time

In most cases, withdrawals are completed within 10–45 minutes. If funds do not arrive within this time, please contact our 24/7 live chat support.

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 will earn a ৳1,500 bonus (total ৳2,500); depositing ৳8,000 will earn the maximum ৳5,000 bonus (total ৳13,000).

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 15 times the bonus amount. For example, if you receive a ৳1,500 bonus, you must place a total of ৳22,500 in bets before making a withdrawal.

5.3 Bonus Rules

• Bonuses must be used within a specified time period — each offer will state its expiry date.
• To be eligible for a bonus, there must be no active bonus at the time of application.
• If a cash withdrawal is made before the bonus conditions are met, the bonus balance will be cancelled.
• Claiming bonuses across multiple accounts is strictly prohibited.
• bej999 reserves the right to modify or withdraw any bonus offer.

5.4 VIP Program

bej999 has three VIP tiers: Bronze — weekly cashback up to 0.5%, Silver — weekly cashback up to 1.0%, and Gold — weekly cashback up to 1.5%. Tiers are upgraded based on the volume and consistency of play. VIP benefits are subject to change.

6.1 Fair Play Policy

bej999 is committed to ensuring a fully impartial and fair gaming environment. All our games are powered by a reliable Random Number Generator (RNG) and results are completely impartial.

6.2 Technical Errors

Any abnormal payouts or results caused by a technical error or server issue will be considered void. bej999 bears no liability in such cases and reserves the right to cancel transactions as necessary.

6.3 Betting Limits

Minimum and maximum bet amounts are set for each game and betting market. These limits are shown in the game interface and bej999 may change them without prior notice.

6.4 Game Cancellation

Once a game has started, bets generally cannot be cancelled. For sports betting, if an event is cancelled or postponed, bej999's designated betting rules will apply.

The following activities are strictly prohibited on bej999. Violating these prohibitions may result in account closure, balance forfeiture, and legal action:

• Any form of fraud, manipulation, or attempt to influence the system using software.
• Creating or operating multiple accounts.
• Registering under multiple identities for the purpose of bonus abuse.
• Any attempt to illegally influence game outcomes.
• Using the platform for money laundering or illegal fund transfers.
• Attempting unauthorized access to another user's account or stealing their information.
• Playing using automated software, bots, or scripts.
• Registering on behalf of minors or to facilitate their use.

bej999 gives the highest importance to protecting users' personal information. Our platform uses SSL encryption technology. Full details on the collection, storage, and use of personal information can be found in our Privacy Policy.

8.1 Use of Information

• For account verification and management.
• For processing financial transactions.
• For ensuring legal compliance.
• For relevant promotional communications (subject to consent).
• For fraud prevention and security.

8.2 Sharing Information with Third Parties

bej999 does not sell users' personal information to third parties. However, limited information may be disclosed to meet legal obligations or for payment processing purposes.

bej999 is firmly committed to responsible gaming. Gambling should be an entertainment activity — it should never be considered a source of income or a solution to financial problems.

9.1 Self-Restriction Tools

bej999 provides users with the following tools:

• Deposit Limits: Restricting the amount deposited daily, weekly, or monthly.
• Session Time Limits: Automatic logout after a set period of time.
• Temporary Break: Temporarily closing the account for a set period.
• Self-Exclusion: Permanently closing the account for an extended period.

9.2 If You Need Help

If you are experiencing problems related to gambling, please contact our 24/7 live chat support. For more information, please read our Responsible Gaming page.

bej999 is not liable for the following:

• Game loss due to internet connection disruption.
• Any loss caused by the user's own device or software issues.
• Loss from unauthorized third-party access to the account (if the user themselves disclosed their credentials).
• Loss caused by unexpected technical errors or server downtime.
• Service disruption due to force majeure circumstances.

In any situation, bej999's total liability shall not exceed the amount of the relevant transaction.

bej999 reserves the right to change, amend, or update these terms and conditions at any time. In the case of significant changes, efforts will be made to notify users via email or platform notifications.

Continuing to use the platform after any changes will be considered acceptance of the new terms and conditions. Therefore, it is recommended to visit this page regularly.

The Bengali version of these terms and conditions shall be considered final and binding. In the event of any dispute, the interpretation of this document will be determined at bej999's discretion.

If you have any questions, comments, or complaints regarding these terms and conditions, please contact our support team:

• 24/7 Live Chat: Direct support in Bengali on the platform.
• Email: [email protected]

12.1 Complaints Process

Submitted complaints will be reviewed on business days according to Bangladesh Standard Time (BST, UTC+6). We aim to resolve urgent matters as quickly as possible. Complex matters may require a detailed investigation.